Refund policy

DynguTCG Returns & Refunds

To request a return, contact DynguTCG at dyngutcg@gmail.com within 14 days of delivery. Include your order number and the reason for your request. Please wait for return instructions before sending anything back.

Returned items must be the same items received and in their original condition. Sealed products must remain unopened with their original seals intact. Buyers are responsible for return shipping for change-of-mind returns.

If your order arrives damaged or you receive an incorrect item, contact dyngutcg@gmail.com promptly with your order number and clear photos of the item and packaging. DynguTCG will review the issue and provide resolution and shipping instructions.

Approved refunds are issued to the original payment method after the returned items are received and inspected. Processing times vary by payment provider.

For return or refund questions, contact DynguTCG at dyngutcg@gmail.com.